EMC Expands After-Sales Services

Emirates Motor Company (EMC), the exclusive Mercedes-Benz distributor in Abu Dhabi and Al Ain, is focussing on its commercial vehicle after-sales services, with new maintenance contracts which aim to provide clients with more flexibility. The 'cost per kilometre' agreements enable commercial vehicle fleet operators to pay a fixed rate for servicing and repairs on what the company calls a 'pay-as-you-go' system. In a company press release, EMC General After-Sales Manager for commercial vehicles, Daniel Fitzjohn, said that the contracts are a 'potentially cost saving initiative', allowing customers to manage costs dependent on vehicle usage.

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